Terms and Conditions

Last Updated: November 9, 2025

Welcome to AnxiousButAwesome.com ("we," "us," "our"). By accessing or using our website and purchasing our products, you agree to these Terms and Conditions.

1. General Terms

1.1 Acceptance

By using AnxiousButAwesome.com, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our website.

1.2 Eligibility

You must be at least 18 years old to make purchases on our site. By placing an order, you confirm you meet this requirement.

1.3 Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the site constitutes acceptance of changes.

2. Products and Orders

2.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and pricing. However, we cannot guarantee that all information is error-free. We reserve the right to correct errors and update information at any time.

2.2 Pricing

All prices are in USD and subject to change without notice. The price charged will be the price displayed at the time you place your order.

2.3 Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to: product availability, errors in pricing or product information, or suspected fraudulent activity.

2.4 Payment

We accept major credit cards and other payment methods as displayed on our site. Payment is processed securely through our payment processor. By providing payment information, you represent that you are authorized to use the payment method.

3. Shipping and Delivery

3.1 Processing Time

Orders are typically processed and shipped within 2-7 business days through our fulfillment partner, Printful. Processing times may vary during peak periods.

3.2 Shipping Times

Delivery times vary by location and shipping method selected. We are not responsible for delays caused by shipping carriers or customs.

3.3 Shipping Costs

Shipping costs are calculated at checkout based on your location and order total.

3.4 International Orders

International customers are responsible for any customs duties, taxes, or fees imposed by their country.

4. Returns and Refunds

4.1 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you may return it within 30 days of delivery for a full refund.

4.2 Return Conditions

Items must be unworn, unwashed, and in original condition with tags attached. We reserve the right to refuse returns that don't meet these conditions.

4.3 Return Process

To initiate a return, contact us at [your email]. You will receive instructions for returning your item. Return shipping costs are covered by us.

4.4 Refund Processing

Refunds will be processed within 5-10 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method.

4.5 Exchanges

We do not offer direct exchanges. If you need a different size or item, please return your original purchase and place a new order.

5. Intellectual Property

5.1 Copyright and Trademarks

All content on AnxiousButAwesome.com, including designs, text, graphics, logos, and images, is the property of AnxiousButAwesome or its content creators and is protected by copyright and trademark laws.

5.2 Prohibited Use

You may not reproduce, distribute, modify, or create derivative works from any content on our site without express written permission.

6. User Conduct

6.1 Prohibited Activities

You agree not to:

• Use the site for any unlawful purpose

• Attempt to gain unauthorized access to our systems

• Interfere with the proper functioning of the site

• Submit false or misleading information

• Harass, abuse, or harm others

6.2 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities under your account.

7. Charitable Donations

7.1 NAMI Donation

We donate 10% of profits (not revenue) to the National Alliance on Mental Illness (NAMI). Donation amounts are calculated quarterly and remitted directly to NAMI.

7.2 Transparency

We are committed to transparency in our charitable giving and will provide updates on our donations as appropriate.

8. Limitation of Liability

8.1 Disclaimer

Our products are intended for general wellness and self-expression purposes. They are not medical devices and do not diagnose, treat, cure, or prevent any medical condition.

8.2 Liability Limits

To the fullest extent permitted by law, AnxiousButAwesome shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our site or products.

8.3 Maximum Liability

Our total liability for any claims related to our products or services shall not exceed the amount you paid for the product in question.

9. Mental Health Disclaimer

9.1 Not Medical Advice

Content on our site, including product designs and descriptions, is for entertainment and awareness purposes only and does not constitute medical or mental health advice.

9.2 Seek Professional Help

If you are experiencing a mental health crisis, please contact:

• National Suicide Prevention Lifeline: 988

• Crisis Text Line: Text HELLO to 741741

• NAMI Helpline: 1-800-950-NAMI (6264)

• Your local emergency services

10. Dispute Resolution

10.1 Governing Law

These Terms shall be governed by the laws of [Your State/Province], without regard to conflict of law provisions.

10.2 Informal Resolution

Before filing a claim, you agree to contact us to attempt to resolve the dispute informally by emailing [your email].

10.3 Arbitration

Any disputes not resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

11. Miscellaneous

11.1 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

11.2 Entire Agreement

These Terms constitute the entire agreement between you and AnxiousButAwesome regarding your use of the site.

11.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: info@anxiousbutawesome.com
Website: anxiousbutawesome.com