Privacy Policy

Last Updated: November 9, 2025

AnxiousButAwesome ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website anxiousbutawesome.com.

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, shipping address

• Payment Information: Credit card details (processed securely through our payment processor)

• Account Information: Username, password (if you create an account)

• Communication: Messages you send us, survey responses, customer service inquiries

1.2 Automatically Collected Information

When you visit our site, we automatically collect:

• Device Information: IP address, browser type, operating system

• Usage Data: Pages viewed, time spent on pages, click data, referring URLs

• Cookies and Tracking Technologies: See Section 4 for details

1.3 Information from Third Parties

We may receive information from:

• Printful: Our fulfillment partner shares order and shipping information

• Payment Processors: Transaction details for order processing

• Social Media: If you interact with us on social platforms

2. How We Use Your Information

We use collected information for:

2.1 Order Fulfillment

• Processing and shipping your orders

• Sending order confirmations and shipping updates

• Handling returns and exchanges

2.2 Customer Service

• Responding to your inquiries and support requests

• Providing customer assistance

• Resolving disputes

2.3 Marketing and Communication

• Sending promotional emails (you can opt-out anytime)

• Sharing updates about new products

• Conducting surveys and gathering feedback

2.4 Site Improvement

• Analyzing site usage to improve user experience

• Testing new features and functionality

• Detecting and preventing fraud

2.5 Legal Compliance

• Complying with legal obligations

• Protecting our rights and property

• Enforcing our Terms and Conditions

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

3.1 Service Providers

• Printful: For order fulfillment and shipping

• Payment Processors: For secure payment processing

• Email Service Providers: For sending marketing emails (e.g., Mailchimp, Klaviyo)

• Analytics Providers: For site analytics (e.g., Google Analytics)

• Hosting Providers: For website hosting services

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Subpoenas or court orders

• Legal processes or government requests

• Protection of our rights or safety

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

3.4 With Your Consent

We may share your information with your explicit consent for specific purposes.

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior.

4.2 How We Use Cookies

• Essential Cookies: Required for site functionality (shopping cart, checkout)

• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)

• Marketing Cookies: Track your browsing to show relevant ads

• Preference Cookies: Remember your settings and preferences

4.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

4.4 Third-Party Cookies

Third parties (like Google Analytics, Facebook Pixel) may place cookies on your device for advertising and analytics purposes.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

5.1 Access and Portability

You can request a copy of your personal information in a portable format.

5.2 Correction

You can request correction of inaccurate or incomplete information.

5.3 Deletion

You can request deletion of your personal information (subject to legal retention requirements).

5.4 Opt-Out

• Marketing Emails: Unsubscribe via the link in any email or contact us

• Cookies: Adjust your browser settings or use cookie management tools

• Targeted Advertising: Opt-out through industry tools like NAI or DAA

5.5 Do Not Track

We currently do not respond to Do Not Track signals.

5.6 Exercising Your Rights

To exercise any of these rights, contact us at [your email]. We will respond within 30 days.

6. Data Security

6.1 Security Measures

We implement appropriate technical and organizational measures to protect your information, including:

• SSL encryption for data transmission

• Secure payment processing through PCI-compliant processors

• Regular security assessments

• Limited access to personal information

6.2 No Guarantee

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6.3 Data Breach

In the event of a data breach affecting your information, we will notify you as required by applicable law.

7. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

When information is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy

Our site is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

10.1 Right to Know

You can request information about the personal data we collect, use, and share.

10.2 Right to Delete

You can request deletion of your personal information.

10.3 Right to Opt-Out

You can opt-out of the sale of personal information (we do not sell personal information).

10.4 Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

10.5 Authorized Agent

You may designate an authorized agent to make requests on your behalf.

11. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under GDPR:

11.1 Legal Basis for Processing

We process your data based on:

• Contract Performance: To fulfill orders

• Legitimate Interests: To improve our services

• Consent: For marketing communications

11.2 Data Controller

AnxiousButAwesome is the data controller for your personal information.

11.3 Data Protection Officer

For GDPR inquiries, contact [your email or DPO email].

11.4 Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by:

• Posting the new Privacy Policy on this page

• Updating the "Last Updated" date

• Sending you an email (for material changes)

Your continued use of our site after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@anxiousbutawesome.com
Website: anxiousbutawesome.com
Mail: 17808 90 Street Edmonton Alberta T5Z 0A1